Why would said updates have to take three days, during which no one could access her college email/files/electronic anything? And why when a faculty member is finally able to access her email account again, none of her passwords work? And why does the "document" said faculty member is supposed to read before accessing her electronic *files* NOT contain any information about how to access her email?
The infrastructure at my college is woefully inadequate [I originally typed "inadequote," a neologism I think I'll keep for my students: inadequate use of quotations!], and I can't figure out why: how come people do not/cannot do their jobs?
This frustration is not new, but it continues to sadden me. Institutions are not perfect, surely, but ours seems to be getting worse and worse and worse: yet we advertise madly at state athletic tournaments, so madly that my friends ask, "Is your college hard up for students?" Nope, I say, in fact we can't handle all the students we currently enroll. I really don't know why our marketing campaign is so intense and so aimed at "traditionally aged" students: we have plenty and can't address their needs already.
A frustrating mystery, sort of like software updates.
Evacuation roots
5 hours ago
2 comments:
I was trying to access e-mail today as well -- I finally called the help desk, who told me that I must log in the first time from campus. That detail wasn't in the documents I saw... Of course, all I saw came down to "don't leave anything on your office hard drive".
I'm in hubby's state and won't be on campus until next Tuesday....
What this does is show the way IT doesn't understand faculty work. They don't understand that even if classes aren't in session OR if we aren't in our offices, we are still working.
I'm dreading logging into the new system... what will my e-mail look like after a full 10 days of not checking it?
Thanks for this reality check, and you're right: the documents I saw *and read* pretty carefully even though I'm not supposed to be around this year did NOT say anything about having to be on campus to log back into one's email.
I, too, am dreading checking that inbox!
So now, what can we do as faculty to get our institution to prioritize the work we do? I'm ready to form a cabal, a think-tank, a agitation group. Wanna join? I'm serious.
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